Hi Acronis community, I am having an issue with backing up systems with Acronis True Image 2020 rescue media and I am hoping that someone out there can assist!
On every system that is attempted to be backed up, the backup appears to complete, but when attempting to recover the archive that was generated, I get the message, 'Acronis True Image backup archive file is corrupted. If the backup is an image, you may try to recover data from it by mounting the image and recovering intact data.'
I am using usb drive rescue media, and am backing up onto an external hard drive as a .tib. I can confirm that the external hard drive is not the culprit as the issue occurs on multiple external hard drives. As well, backing up fully succeeds on the same external drives when using some older Acronis 2018 rescue media sticks.
I can also report that this does not appear to be an issue with the rescue media, as the issue has occurred on 3 different usb sticks, each being reformatted and rebuilt multiple times. I have attempted to create the media from WinPE has both Windows Recovery Environment as well as Windows 10 ADK.
The archive is corrupted (0x70020) Tag A similar message can be: 'Action with Partition '0-0' failed. I had the same issue with Acronis True Image Home 2009, where backup archives would validate ok but would indicate they were corrupt when I tried to open them. I FIXED the issue by registering the product on the Acronis website so I could download the latest patch for True Home 2009. Free acronis true image 2009 download. System Utilities downloads - Acronis True Image Home by Acronis International GmbH and many more programs are available for instant and free download. Archive is corrupted (0x70020) Tag = 0xF5F8CBCF76155663 Event-Code: 0x000101F6+0x00070020 ' Cause. The backup archive has become corrupt. Please follow the recommendations from Troubleshooting Issues with Corrupt Backups. More information. See True Image 2013 by Acronis.
The issue does not appear to be driver related due to, as I have mentioned, some older Acronis 2018 sticks do work, and I am positive that they do not have up-to-date drivers injected. I have also confirmed that this occur across multiple systems with multiple driver sets. I also tried to create recovery media with every single available driver injected from a device, and confirmed that the issue is still present.
And finally, the issue does not appear to be related to the particular system, as the issue has been replicated across multiple systems in different states (out of the box from manufacturer, already imaged, etc.)
Recovering from existing files or from working backups ripped from Acronis 2018 is working just fine!
Hoping you can assist me with some next steps, thanks for your time!
Chris, welcome to these public User Forums.
I am using usb drive rescue media, and am backing up onto an external hard drive as a .tib.
The above is the reason why the backup files are considered to be corrupt - ATI 2020 does not create .tib files for Disk & Partitions backups - these are created as .tibx files.
Rename the extension from .tib to .tibx and they should be fine!
See the following KB documents published by Acronis with regards to .tibx files.
KB 63518: Acronis True Image 2020: do not delete first tibx file
KB 63227: Acronis True Image: Do not delete .TIB or .TIBX files outside of Acronis True Image
KB 63498: Acronis True Image 2020: new tibx backup format FAQ
KB 63425: Acronis True Image 2020: Limitations of tibx backups
KB 63516: Acronis True Image 2020: Incremental backups do not create separate files when using new backup format
KB 63445: Acronis True Image 2020: how to view and manage backup versions in new backup format
KB 63444: Acronis True Image 2020: tibx backups in local destinations
KB 63613: Acronis True Image: local backups are not available for recovery if 'metadata' file appears in the backup destination - if you see metadata file(s).
Backup to various places
Acronis True Image Cloud Backup
Acronis True Image Home 2011 offers you flexibility in choosing destinations for your backups. You can save full, incremental and differential backup versions to different places including a network share, CD/DVD, USB stick, as well as any local internal or external hard drive.
You can save backup versions to different destinations by changing the backup destination when editing the settings of a selected backup. For example, after you save the initial full backup to an external USB hard drive, you can change the backup destination to a USB stick by editing the backup settings. The subsequent incremental or differential backups will be written to the USB stick.
You cannot use Acronis Secure Zone as one of the places for storing a part of backup versions belonging to the same backup “chain”, because such backup versions may be automatically deleted during automatic backup consolidation in Acronis Secure Zone. As a result, the backup chain will be corrupted. In addition, the feature does not work with FTP servers.
One more useful aspect of this feature is the ability to split backups “on-the-fly”. Suppose you perform a backup to a hard disk and in the middle of the backup process Acronis True Image Home 2011 finds out that the disk to which you are backing up, does not have sufficient free space for completing the backup. The program displays a message warning you that the disk is full.
To complete the backup, you may either try to free up some space on the disk and click Retry or select another storage device. To choose the latter option, click Browse… in the confirmation window. The Browse for Destination window appears.
The left pane shows the storage locations available on your computer. After you select a suitable location, assign a name for the file that will contain the remaining data being backed up. You can enter the name manually (for example, “tail_end.tib”) or use the file name generator (a button to the right of the line). Then click OK and Acronis True Image Home 2011 will complete the backup.
As was already mentioned, you can save full and incremental or differential backup versions to different destinations. For example, you can save the initial full backup to a local hard drive and then burn the subsequent incremental backup versions (or differential backup versions that are an even better choice) to DVDs. It is also possible to save such backup versions to a network share. If backup versions belonging to the same backup “chain” have been saved to various destinations, Acronis True Image Home 2011 may prompt you for the locations of previous backup versions during data recovery. This may occur when the selected backup version does not contain the files you want to recover (or contains only a part of them).